Our Warranty
We provide a limited 12-month warranty covering any manufacturer defects in our parts and services for all repairs. Battery replacements are covered for 90 days. Please note we cannot cover physical damage or liquid damage.
| Device Type | Battery | Screen Repair | All other repairs | |
|---|---|---|---|---|
| Glass-only refurbishment | New screen replacement | |||
| iPhone |
Not covered |
90 Days |
12 Months |
|
| iPad | ||||
| Apple Watch | ||||
| Samsung Phone | ||||
| Galaxy Watch | ||||
| MacBook | ||||
- Our service warranty policy applies solely to the parts and services we have provided.
- The warranty becomes valid from the repair date and remains in effect within the period.
- Our warranty covers only the malfunction of parts we have supplied, provided that they are not physically damaged (e.g. cracked or broken) or affected by liquid damage.
- Our warranty covers only faults that are directly related to the original repair work we performed. For instance, if we replaced the charging port, we would not cover a faulty power button under our guarantee.
- Our warranty does not cover any issues related to Apple Watch features or functions that we could not confirm as fully operational before the repair. For example, devices that are uncharged, passcode locked or inaccessible because of cracked screens.
What is covered under the warranty?
We provide a limited 12-month warranty covering any manufacturer defects in our parts and services for all repairs. Battery replacements are covered for 90 days from the repair date.
What is not covered under the warranty?
- Physical damage — cracked, bent or broken parts are not covered under any circumstances.
- Liquid damage — any fault caused by water or other liquids is not covered under any circumstances.
- Faults unrelated to the original repair we performed.
- Faults caused by mishandling, impact, or software-related defects.
- Loss of data — please back up your device before sending it to us.
- Devices that are repaired or modified by anyone other than us, before or after our service.
