Our website is designed to make placing Macbook repair orders easy. Simply choose your model and the service you need, and you'll instantly see the repair cost and estimated turnaround time.
After placing your order, follow the instructions to send your Macbook to our repair centre from anywhere in the UK. Once we receive it, our technicians will swiftly repair it, perform a full diagnostic check, and return it to you with tracked delivery for added security.
If you are based in central London, you are also welcome to visit our store for repairs . We are conveniently located just a two-minute walk from Aldgate East station.
If you're unsure which service is right for your issue, feel free to send us a message on WhatsApp or email us at info@macbookfix.co.uk
Our team is here to assist you!
The cost of repairing your MacBook screen varies depending on your device's model. You can find the model number engraved on the underside of your MacBook. Once you've located it, simply select the appropriate model and the listed repair service to view the cost of your repair.
Requirement for Apple Watch Front Glass Repairs:
Please review some examples here.
If you are still unsure, please send a picture of your Apple Watch while it is powered on, and we will suggest the appropriate service for you. You can send the picture on WhatsApp or via email
You can select this option if your LCD / OLED is damaged on your screen.
If the actual display of your screen is bleeding, shows discolouration or lines, or shows any dead pixels, then the LCD / OLED on your screen is damaged.
Please review some examples of LCD-damaged screens here. If your screen resembles any of these examples, you should opt for our 'New LCD Replacement' service.
If you are still unsure, please send a picture of your Apple Watch while it is powered on, and we will suggest the appropriate service for you. You can send the picture on WhatsApp or via email
Yes, if your screen is cracked and the touch function isn't working properly, our "Cracked Front Glass / Touch Repair" service is specifically designed to fix these problems at no extra cost, provided that the display itself is still in working order.
Please note, if the display is also damaged, showing signs of discolouration, dead pixels, or bleeding, then you'll need to choose our 'New LCD Replacement' service instead. This more extensive service is essential to ensure that both the glass and the underlying LCD are thoroughly repaired, bringing your device back to full functionality.
Our screen repair costs are lower than your local shop because we specialise in "screen refurbishing." This means that if the display underneath is still functioning properly, we can refurbish the cracked screen with new glass.
This type of repair requires specific skills as well as specialised machinery and tools. For more details on how we refurbish Apple Watch screens, please refer to the article below:
Gass Repair VS LCD / OLED ReplacementWhen we start repairing your Macbook, we guarantee the work we do.
If we accidentally break the screen during the repair, we will replace it with a new one at no additional cost to you.
The repair turnaround time varies depending on your MacBook model and the type of repair required. When you select your model and the listed repair service, you'll see the estimated cost and turnaround time.
If we can't fix your device, we will return it for free and give you a full refund. We operate on a No Fix, No Fee policy.
No, we cannot guarantee that your Apple Watch will be waterproof after repair.
Although we use a liquid-resistant adhesive similar to the original used by Apple, we cannot ensure that the watch will remain waterproof. Water could potentially enter through other components such as the speaker, microphone, power button, digital crown, and heart rate sensor.
If a company claims that their repairs can make an Apple Watch water-resistant, they might not have sufficient experience with Apple Watch repairs, or they could be charging fees comparable to the cost of purchasing a refurbished watch.
If you frequently use your watch for swimming, you might want to consider selling your damaged watch and upgrading to a new model from the Apple store.
Learn more about Macbook water resistance here.We provide a 12-month warranty on parts and labour for all repairs. Please be aware that our warranty does not cover accidental or physical damage, nor does it cover damage from liquids or water.
For more details about our warranty terms, please visit the link below:
Our Warranty InformationYes, Apple Pay will continue to function after the screen repair.
We use 100% original screens for our MacBook repairs.
We replace damaged LCDs with original ones, keeping the backlight intact. This ensures all functions, including the camera and True Tone, work as they should, and the hinges stay original. If your screen has dents or water damage to the backlight, we'll replace the backlight for free, but we'll contact you first.
Third-Party Screens: Unlike many repair shops, we don't use third-party screens from sources like eBay. These may look clean externally but have inferior backlight quality and hinges that can become faulty over time
When we receive a device for repair, we conduct a functionality check both before and after the repair.
We need the passcode for certain types of repairs to diagnose faults and test the LCD functionality, such as:
For other repairs, the passcode isn't necessary, but without it, we can't perform functionality tests on your device before or after the repair.
If we receive a device that is passcode-locked, we will contact you via email to ask whether we should proceed with the repair without the passcode. However, this may delay the repair process.
If you have concerns about privacy, we strongly recommend that you back up your data to the cloud and perform a factory reset before sending us your device without any passcodes.
Our website is designed to make placing MacBook repair orders easy. Simply choose your model and the service you need, and you'll instantly see the repair cost and estimated turnaround time.
After placing your order, follow the instructions to send your MacBook to our repair centre from anywhere in the UK. Once we receive it, our technicians will swiftly repair it, perform a full diagnostic check, and return it to you with tracked delivery for added security.
Book your repair service easily online: Our website will guide you through diagnosing the issue with your device.
Send your device to us: After booking, you’ll receive instructions on how to mail your device to our repair centre. Make sure to include your order number and contact details. You can post your device to us from anywhere in the UK.
We fix your device: Once we receive your device, our trained technicians will repair your device and perform a comprehensive diagnostic check.
Quick return: We aim to repair your device and send it back to you within 1-3 days of receipt. For urgent repairs, we offer a "Next Day Guaranteed" service at an additional fee, which you can select at checkout. All deliveries are tracked for your safety and security.
Throughout the process, we will keep you updated via email and text message. If any issues arise during the repair, we will contact you. You can also track the progress of your repair online
Yes, the price you see is the price you pay for your repair; there are no hidden costs. Additionally, our repair costs include free return postage.
We operate on a "No Fix, No Fee" policy, meaning if we can't fix your device, we will return it to you for free and provide a full refund.
You don't have to pay upfront for repairs. Placing an order upfront can make the repair process more efficient and faster, but it's not necessary to pay at this stage.
If you're unsure which service to choose, or if you need a quote before proceeding with a repair, please book our diagnostic service without any upfront payment.
Simply complete the order form and send your device to us along with the order number. Once we receive your device, we'll diagnose it and send you a quote with a payment link.
Please send only the device itself. Include a note with your order number and contact details in the package.
We do not require your charger or any other accessories. Please note that we cannot take responsibility for the loss of any additional accessories.
Our website is designed to make placing MacBook repair orders easy. Simply choose your model and the service you need, and you'll instantly see the repair cost and estimated turnaround time.
After placing your order, follow the instructions to send your MacBook to our repair centre from anywhere in the UK. Once we receive it, our technicians will swiftly repair it, perform a full diagnostic check, and return it to you with tracked delivery for added security.
Book your repair.After placing your order, you will receive an order confirmation email that includes detailed instructions on how to send your device to our repair centre.
You will need to securely package your item using any box you like and send it via Royal Mail or another courier service of your choice. Please note that you are responsible for the initial postage cost to send us your device, but the cost of return postage is included in the repair fee.
We highly recommend using a signed-for service like Royal Mail for added security and peace of mind. Please avoid using courier services such as Evri and Yodel.
No, we do not need your MacBook passcode if you're sending your device for a screen repair. We use a dedicated screen testing tool that allows us to verify the repair without accessing your personal data.
If you'd like us to perform a diagnostic test that requires your passcode, you can contact us to discuss this when placing your order. Your privacy is important to us, and we fully respect your security preferences.
We operate on a "No Fix, No Fee" policy, meaning if we can't fix your device, we will return it to you for free and provide a full refund.
You don't need to follow any specific rules when packing your watch. Just put it in any box you like and make sure it's wrapped up well with tissue or bubble wrap.
Please use a reliable postal or courier service that gives you tracking and insurance options. That way, you can keep an eye on your package and be covered if anything goes wrong during delivery.
Certainly! We'll notify you once we've received your device. Throughout the repair process, we'll keep you updated every step of the way. You'll receive notifications via email and text messages to keep you informed.
We'll make sure you're informed every step of the way..
If your watch needs more work than expected, we'll get in touch with you right away to let you know what's needed. If you decide to go ahead with the additional repairs, we'll proceed accordingly. However, if you prefer not to proceed, you'll have the option to cancel the order and receive a full refund.
We'll make sure you're informed every step of the way.
We use 100% original screens for our MacBook repairs.
We replace damaged LCDs with original ones, keeping the backlight intact. This ensures all functions, including the camera and True Tone, work as they should, and the hinges stay original. If your screen has dents or water damage to the backlight, we'll replace the backlight for free, but we'll contact you first.
Third-Party Screens: Unlike many repair shops, we don't use third-party screens from sources like eBay. These may look clean externally but have inferior backlight quality and hinges that can become faulty over time
Additionally, we offer a 12-month warranty on parts and labour for all our repairs. Please note that our warranty does not cover any liquid or physical damage. You can learn more about our warranty terms here
Your device will be returned to you using either Royal Mail Tracked 24 service or DPD next-day service. Our standard return shipping includes insurance coverage up to £100. If you require additional insurance protection for your return shipment, you can add this during checkout for an additional fee.
Yes, we provide a 12-month warranty on parts and labour for all repairs.
Please note that our warranty does not cover any liquid or physical damage. You can learn more about our warranty terms here
Our warranty covers both parts and
services
for a period
of
12
months.
For example, if we install a new screen
on
your watch
and it
develops
a defect during this time, we'll repair
it
again at no
additional cost.
However, it's important to note that our
warranty does
not
cover
physical
damage to the screen or water damage. We
advise
purchasing
insurance from a
third-party provider to safeguard
against
these
situations.
Specifically, our warranty addresses faults directly related to the original repair work we conducted. For instance, if we replaced the charging port on your device, any issues with the power button would not be covered under our warranty.
You can learn more about our warranty terms here
Our warranty covers the malfunction of parts we have supplied, assuming they have not been physically damaged (e.g., cracked or broken) or affected by water damage.
Our warranty does not cover the following:
• Physical damage.
• Liquid damage.
• Faults unrelated to the original repair.
• Faults caused by mishandling, impact damage, software-related defects, or any other unrelated issues.
• Data loss – please ensure you back up your device before sending it to us.
• Devices repaired or modified by anyone other than our technicians, either before or after our service.
• Issues related to phone features or functions that were not confirmed as fully operational before the repair, such as devices that were uncharged or locked due to inaccessible passcodes.
No, we cannot guarantee that your Apple Watch will be waterproof after repair.
Although we use a liquid-resistant adhesive similar to the original used by Apple, we cannot ensure that the watch will remain waterproof. Water could potentially enter through other components such as the speaker, microphone, power button, digital crown, and heart rate sensor.
If a company claims that their repairs can make an Macbook water-resistant, they might not have sufficient experience with Macbook repairs, or they could be charging fees comparable to the cost of purchasing a refurbished watch.
If you frequently use your watch for swimming, you might want to consider selling your damaged watch and upgrading to a new model from the Apple store.
Learn more about Macbook water resistance here.Like most third-party repair services, using our service will void any existing manufacturer's warranty on your device. However, to give you peace of mind, we offer our own 12-month warranty on parts and labour for all repairs we perform.
Our walk-in repair service is designed to be as fast and simple as possible. If you are a local customer, you can walk into our store
You can usually have your Macbook fixed on the same day if you can drop off your device before 12 pm. However, we may need more time for complex repairs.
Our address is 23 Whitechapel Road, London, E1 1DU. You don't need to book an appointment
If you're a local customer, you're welcome to visit our store. We keep all MacBook parts in stock, so most screen repairs can be completed on the same day. However, more complex repairs may take longer
To ensure a smooth and efficient service, please speak with one of our staff to confirm your arrival. This allows us to make the necessary arrangements before you visit. Our store is located at 23 Whitechapel Road, London, E1 1DU.
We keep all MacBook parts in stock, but some models may take more than 4 hours to repair. To ensure a smooth and efficient service, please speak with our staff before your arrival to discuss your repair and make the necessary arrangements
Our store is located at 23 Whitechapel Road, London, E1 1DU.
Generally, you don't need to book an appointment for repairs. We maintain a full stock of repair parts, allowing us to complete most repairs straight away.
However, in some cases, we may not be able to finish your repair on the same day. For example, certain complex repairs may require additional time.
If you have a tight schedule or are travelling from afar, please speak with one of our staff on 020 8064 2362 to discuss your requirements.
You can park for free for 1 hour at Commercial Street, just a 5-minute walk away.
Please always read the public on-street parking bay instructions before parking.
Please find the location link below for Google Maps.
https://maps.app.goo.gl/LKrTzx6JdmwkY8cf6Algate East station - 2-minute walk
Whitechapel station - 9-minute walk
Absolutely, you can have your device returned to your address by post, just let the staff know about your request when you visit the store
MacbookFix.co.uk
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